Who Has Time to Communicate Any More?!?

by Motivational Keynote Speaker Jean Gatz That’s the question I was asked at a recent workshop by a group of frustrated healthcare managers. I’m sure you can relate. You’re pulled in a dozen different directions in the course of the...

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Managing the soap opera star in your workplace

by Motivational Keynote Speaker Jean Gatz “What can I do with my problem employee? Her life is a soap opera, and every day she brings the latest episode to work!” This urgent plea came from an audience member during my...

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It’s Hard to Compete Against a Saint!

by Motivational Keynote Speaker Jean Gatz Have you ever worked really hard to do the best job possible – knowing that the odds were stacked against you? That’s exactly how I felt when I delivered the opening keynote for Texas...

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Managing Change for Maximum Impact and Minimal Stress

by Motivational Keynote Speaker Jean Gatz The managers quietly filed into the room, anxiety written all over their faces. Because their organization was going through tremendous change, these leaders had come together to learn how to manage the process. I...

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Real Service or Lip Service?

by Motivational Keynote Speaker Jean Gatz Enjoying an evening out with three other couples, Les and I were seated around a U-shaped table as our young chef put on quite a show while he prepared our meal. Then he asked...

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