Last week I promised to give you tools to help manage your anger. It may be your own, or you “caught it” from an angry person. It could be recent, or it could be anger you’ve been holding onto...
Anger is a normal human emotion, and we all get angry once in a while. There are certainly justifiable reasons for anger that give us the energy to make positive changes, fight against injustice, right a wrong, confront a...
This title reminded me of one of my mother’s favorite pieces of advice. Although I’ve spoken in many healthcare facilities across the US, I recently had the privilege of presenting a unique program for a hospital’s annual luncheon. The...
Searching for my usual blend of encouragement and practical ideas for this week’s blog, I found it on a recent visit to Colonial Williamsburg. It didn’t come from our wise Founding Forefathers but from a speaker at a three-day...
As I wrote last week in Part 1 (below) getting our communication wires crossed can lead to misunderstandings, anger, frustration, resentment, low morale, less productive days at work and at home, and physical ailments related to increased stress levels....
Throughout my childhood my parents constantly preached about safety issues. First we got the basics: don’t run with scissors, don’t throw pencils, don’t pet stray dogs and don’t talk to strangers. Sound familiar? When we became teenagers the list...
If you’re a regular blog reader, you've heard me speak or read my books, you know that I don’t tell other people’s stories. I only share my own life experiences and what I’ve learned from them. Since today is...
When it comes to getting what you want, what’s the difference between persuasion and manipulation? We all negotiate every day - a lot more than we realize. Some people think that negotiating means getting your way, even if it...
“How do I handle the angry person in my life?” That’s a common question during my women’s programs. As adults we know how to express anger, seek satisfaction and get results in a positive way. But angry people don’t...
Our troubles began one morning with the pitter-patter of little feet in our attic. This worried me because, as far as we knew, no one was living in our attic at the time. We soon discovered that a crafty...
